So, we purchased a brand new MacBook in July of this year to avoid any issues that might arise with the aging iBook and to be covered under warranty while aborad and I’m in school. We felt we were planning ahead.
Then, on Tuesday of this week, we experienced problems with the new machine. The machine would turn itself off with no warning. A brand new machine. This should not happen.
I begin classes next Monday and I’m not a happy camper. I certainly recognize the merits of a Mac — with software like iPhoto, etc, but a computer that’s properly tested before distribution should not experience problems such as this. And, I feel, that Apple should offer loaner computers to those who experience problems within the first six months. So much for great customer service.
We just sent the computer back yesterday and it will likely return in 1-2 weeks. This means that I’ll have to start term without a computer — or borrow G’s “baby” of a computer…his MacBook Pro. If I scratch G’s computer, it will mean major problems on the marriage front. In fact, we had a tiff last night because I wanted him to leave his “pro” with me today (one day) so that I wouldn’t be e-mail free (he takes it to work everyday in addition to his work machine).
Now for the icing on the cake. To make things worse, a limited number (50) lockers are available at my business school for new students. Yesterday, a day when I had no access to a computer, an e-mail was distributed to request first-come, first-served reservations for lockers on campus. Because of Apple (my words), I wasn’t able to respond within the first 24 hours — the jury’s still out on whether I’ll be one of the lucky few.
So, will impatient K last for 1-2 weeks without a computer? Will G be able to survive for 1-2 weeks without his MacBook Pro?
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